Privacy Policy

Effective Date: August 14, 2025

1. Introduction

Welcome to Ted’s Tidy Cans (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information—including mobile numbers collected for SMS messaging (“text messages”). It applies when you sign up to receive messages via our website or through other approved opt-in channels.

2. Information We Collect

We may collect:

• Personal Information: such as your name, email address, phone number, and service preferences when you provide them via sign-up forms or the “Contact Us” page.
• Technical Data: including cookies, usage data, and analytics to understand website performance and user interactions.

3. Purpose of Collection

We use your information to:

• Deliver transactional messages (e.g., cleaning appointment reminders, order updates).
• Send marketing promotions, special offers, and notifications—but only if you opt in for marketing content.
• Manage and improve our services, process requests, and communicate relevant updates.

4. Consent and Opt‑In

• You must explicitly opt in to receive text messages. We distinguish between:
  • Marketing Messages: promotional offers and announcements.
  • Transactional Messages: appointment reminders and service updates.
• Each type of message requires a separate, unchecked opt-in checkbox.
• Example opt-in statement for marketing: “By checking this box, I consent to receive marketing text messages from Ted’s Tidy Cans. Message frequency varies. Message & data rates may apply. Reply HELP for help, STOP to opt out. Consent is not a condition of purchase.”
• Example opt-in statement for service-related messages: “By checking this box, I consent to receive non‑marketing text messages, such as appointment reminders or updates, from Ted’s Tidy Cans. Message & data rates may apply. Reply HELP for help, STOP to opt out.”
• A double opt-in confirmation may be used (e.g., replying “YES” to confirm), which helps verify consent and reduce accidental sign-ups.

5. Opt-Out (Unsubscribe)

You may withdraw consent at any time. To stop receiving messages, simply reply STOP to any text at any time. Once you do, we will:

• Send a confirmation message indicating you’ve been unsubscribed.
• Not send any further messages (except a final confirmation).

For assistance, reply HELP to any message, or contact us at support@tedstidycans.com.

6. Data Sharing and Third Parties

• We do not share or sell your mobile number or opt-in information to third parties or affiliates for marketing/promotional purposes.
• We may share your information with trusted service providers (e.g., SMS platform partners, payment processors) only to facilitate services you requested.
• Exception: We may disclose data when required by law or legal process.
• Explicit carrier compliance statement: “No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt‑in data and consent will not be shared with any third parties, except for aggregators or providers of text messaging services.”

7. Security

We implement industry-standard safeguards (such as encryption, secure servers, and access controls) to protect your information from unauthorized access or misuse. However, no system is 100% secure—transmission risks remain.

8. Data Retention

We retain your personal data (including mobile number and consent records) only as long as necessary to comply with legal obligations or until you opt out. After opt-out, mobile data collected solely for SMS may be deleted or anonymized within a reasonable timeframe.

9. Your Rights

You have the right to:

• Access, correct, update, or delete your personal information by contacting us at privacy@tedstidycans.com.
• Object to or limit our processing of your information, including withdrawal of consent.

10. Privacy Policy Updates

We may update this policy from time to time. We will post the revised version on our website and update the “Effective Date” accordingly. For significant changes, we may send a notification or highlight revisions prominently.

11. Contact Us

For questions or concerns about this Privacy Policy or how we handle your data, contact us at:

Ted’s Tidy Cans
Email: privacy@tedstidycans.com
Website: [tedstidycans.com]